Thursday, October 7, 2010

human interaction, commuter fail

I've never hidden the fact that I'm a bit of a dick when it comes to human interaction. However, I'm never a dick without cause. Really, I'm anthropomorphic karma. If you're pleasant to me, I'll be pleasant to you, but if you act like an ass, well, I'll let you know, which brings me to today's essay. We'll get to the assholes in questions soon enough. But first, here's the set-up:

So, TBD discovered that there's a Metro employee (Willita Wright) who spends her shifts being nice to people. Shocking, I know, but in a good way. Customer service in DC is notoriously horrendous, so this blip in the sh*t-radar that is DC's transportation system is fantastic. Perhaps, even, it's a sign that Washington is becoming a civilized place to live, ignoring, of course, the deadly hit-and-runs.*

And while I personally didn't have an interaction with this employee, I wish I did. Not only would I have reciprocated the politeness, but I probably would've asked for an autograph, taken a photo, then waited for the UFO to come back and suck up this strange life form in a giant beam of righteous light. Really, anyone brave enough to take on the job of "Metro Greeter" has got to be from another world. Why? Because not everyone gives back what they get. Some people -- no matter how well you treat them -- will always just be mean.

For proof now let's turn to TBD, which observed the greeter for a bit and chronicled the crowd's reactions. While five out of seven people reacted like human beings by either reciprocating the greeting or at least silently enjoying it, two people (that's nearly 30 percent!) acted like complete douches.

Exhibit A: "Some passengers uncompelled to return greeting," writes TBD. "'It was interesting,' says Rachel, who declined to give her last name, but she did not return Wright's hello. "'I'm in a hurry. I'm trying to get to class,' she explains."

OBJECTION! Class? REALLY?? Are we talking about college here, high school or grad school? Oh, no matter. Because it doesn't. Not only would saying "hello" have taken only about a second-and-a-half out of the oh-so-busy and important schedule of being a student, but also -- you're a student! No one cares whether you're in class or not and if you haven't figured that out by now, then you're an idiot and probably shouldn't have gotten into college in the first place.

Exhibit B: "Jo remains unimpressed," TBD says. "One Virginia woman did not look favorably on Wright's cheerful greetings. 'Standing in the middle of the aisle doesn't really do it for me,' she sniffs."

OBJECTION! Oh, Jo. You are a miserable, unhappy soul. And yes, I can glean all of this simply from reading just one snide comment about someone "standing in the middle of the aisle." Look, God forbid you need to add a step or two to your commute -- we don't want non-taxable commuters extending their M-F, 9-to-5 hours in the District any longer than they have to (no really) -- but the least you could do is give something good back. Money would be my first choice, but smiles are a close second (awww...).

Seriously. Even if your teeth are gross or missing or encrusted with Extra Value Meal, I don't care. There's no excuse to feel annoyed when someone goes out of her way to be nice to you, especially when you probably don't even deserve it. So please, think twice (or even once) next time before you rudely retort, Rachel and Jo. If you do, one day maybe you'll understand that when you drop a giant deuce on the street and don't pick it up, you have just as good of a chance of stepping in it as anyone else. And I mean that metaphorically, too. Good day!
*Commuters from Maryland are also a problem.


Malnurtured Snay said...


Motorcycle Mirrors said...

I hate when companies hire people just to say hello to people, but when someone is on your mind, feel there is hope for humanity. If I were king, I make it mandatory for everyone to be respectful, or way of being banished from the earth.

Toddy said...

Wow! you being complimentary towards a DC person of any kind in the service or government or really any kind of industry and the Metro no less!! Truly refreshing. Sort of wondering when Willita's UFO will come back to suck up your stranger, nicer, more forgiving blog-form in a giant beam of less than usually self-righteous light. Very well-written and funny blog post though. I usually don't read it since I adore DC in a stalkerish obsessed love is blind and makes you stupid kind of way and reading you regularly would make my blood boil and raise my blood pressure. Congrats on the shout out and having a unique voice nonetheless! Cheers, T.

Marissa said...




Banishment from the Earth is a bit excessive as, well, there's not a whole lot of other places to go except for space and that's costly, but I get the idea.


Thanks, Toddy. I don't expect everyone to agree with me, but I hope people at least enjoy it none the less. Disagreement can be fun, too. I know that very well.

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I usually don't read it since I adore DC in a stalkerish obsessed love is blind and makes you stupid kind of way and reading you regularly would make my blood boil and raise my blood pressure.

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